At Sayoori Woman, every piece is created with thought and care, and we want your experience with us to feel the same.

Returns/ Exchange

Because we work with limited runs and thoughtfully designed pieces, we’re unable to accept returns. However, your comfort matters to us. If something doesn’t fit right, or the colour feels different than expected, we’re happy to arrange an exchange. However, this will be done only if the product is still in pristine, unused condition – which means, no tears, lipstick stains or any other such visible proofs of wear and tear. To initiate an exchange, simply ship the product back to us within 2 days of receiving it — and we’ll help you find the right piece. In case you do not like anything from our website, we can issue you a credit note that can be used within a year from issue.

Refunds

Only if you cancel the order before it is shipped, we will be in a position to refund the same. Once the order is shipped, refunds won’t be possible.

1) Order Cancellation

Orders can be cancelled only before they are shipped.

If you wish to cancel your order, please contact our support team immediately with your order details.

Once the order has been shipped,cancellation may not be possible

2)Return Eligibility

Customers may request a return or refund if:

  • The product received is damaged
  • The product received is incorrect
  • The product has manufacturing defects

The product must be unused and in its original packaging with all tags intact.

3) Return Request Time

Return requests must be made within 7 days of receiving the product.

Requests made after this period may not be accepted.

4) Non-Returnable Products

The following items are not eligible for return:

  • Used or washed products
  • Products without original tags or packaging
  • Products damaged by the customer

5) Refund Process

Once the returned product is received and inspected, the refund will be processed.

Refunds will typically be issued within 5-7 business days to the original payment method used during purchase.

In case of Cash on Delivery orders, refunds may be processed through bank transfer or store credit.

6) Exchange Policy

If you wish to exchange a product due to size or defect issues, please contact us. Exchanges are subject to product availability.

7) Return Shipping

Return shipping charges may be applicable unless the product received is damaged or incorrect.

Contact Us

To request a return or refund, contact us at:

Email: hello@sayooriwoman.in

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